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Owned and operated by Peak Vitality Gear, our team is ready to help with orders, product questions, or wellness guidance.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If your sauna or red light therapy device does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Yes, exchanges are available within the return window. Contact our team with your order number and the model you would like instead, and we will walk you through the process.
How do I choose between an infrared sauna and a traditional sauna?
Infrared saunas use radiant heat that warms the body directly at lower ambient temperatures, while traditional saunas heat the air around you for a more classic steam experience. Our team can help you determine which style best fits your space and wellness goals.
What is the difference between a red light therapy panel and a handheld device?
Panels are designed for broader, full-body coverage and are ideal for dedicated wellness routines at home. Handheld devices offer targeted, portable use for focused areas. Both deliver red and near-infrared wavelengths for everyday recovery support.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our wellness team aims to reply to every inquiry within one business day.
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Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your space or routine? Our return policy has you covered.
Thoughtful Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with careful packaging for every item.
